Return and Refund Policy

At Laxada Trading, we are committed to ensuring that our customers are satisfied with their purchases. If for any reason you are not completely happy with your order, we are here to assist you with an easy return and refund process.

Returns

  • You may request a return if the product delivered to you is defective, damaged, or not as described.
  • Return requests must be raised within 7 days of receiving the product.
  • The product must be returned in its original condition, unused, and with all original packaging, accessories, and manuals intact.
  • To initiate a return, please contact us at the details provided below. Once your request is approved, we will guide you through the return process.

Refunds

  • Once your returned item is received and inspected, we will notify you about the approval or rejection of your refund.
  • Approved refunds will be processed to your original payment method within 4–5 business days.
  • Please note that shipping and handling charges (if applicable) are non-refundable unless the return is due to our error (wrong/defective/damaged product).

Non-Returnable Items

The following items may not be eligible for return:

  • Products that are damaged due to misuse, mishandling, or improper installation.
  • Items without original packaging, accessories, or manuals.
  • Products purchased during clearance or special promotional sales (unless defective).

Exchanges

  • Exchanges are available only for defective or damaged items.
  • To request an exchange for the same product, please contact us directly.

Contact Us

For any return, refund, or exchange-related queries, please contact us:

Laxada Trading
319 Karnani Mention, Third Floor, 25/A Park Street,
Kolkata – 700016, West Bengal, India

Phone: +91 9500271098
Email: laxadaservicespvt.ltd@gmail.com
Website: https://laxadatrading.shop/

We value your trust and are dedicated to making your shopping experience safe, smooth, and hassle-free.

Laxada Trading – Hassle-Free Returns, Secure Refunds.